You can request the deletion of your Cuverse account by contacting customer support via email
[email protected] or the
.
If you have not purchased any hardware, your account will be promptly deleted after your request is confirmed.
If you have active contracts, a positive balance, or a payout history, the support team will contact you to withdraw your funds and fulfill any obligations.
After all procedures are completed, your account will be deleted.
Account deletion takes up to 30 business days. This is necessary to ensure security, transparency, and compliance with contractual obligations.